Terms of Use

By using  the Site, you indicate that you have read and accept these Terms of Use and  agree to abide by and be bound by all such Terms. If you do not accept all  applicable Terms of Use, please refrain from using the Site.

We draw your attention to the limitations on liability contained in clause 11 below and  to the consents to data transfer and processing contained in clause 9 below.

1 - About us
2 - Contacting us
3 - Using Sites
4 - Linking
5 - Registration
6 - Your Content
7 - Third party content
8 - Intellectual Property Rights
9 - Your personal information
10 - Interactive Services
11 - Our liability
12 - Maintenance of the Site
13 - Severance
14 - Variation
15 - Jurisdiction and applicable law

About us

The Site is operated by SpringerNature Limited, a company registered in England under company number  00785998 with a registered office at The Campus, 4 Crinan Street, London, N1 9XW, United Kingdom, VAT number GB199440621 ("we", "us", "our").

Contacting us

Using the Site

Linking

Registration

Your Content

Third party content

We are not liable or responsible for any third  party content on the Site. Third party content includes, for example, comments,  blogs and articles posted by any third parties, Content, the content of  advertisements, applications posted by other third parties and content accessed  through applications.

Intellectual Property Rights

For the avoidance of doubt, we are the owner or the  licensee of all intellectual property rights in the Site. All such rights are  reserved. Our status (and that of any  identified contributors) as the authors of content on our site must always be  acknowledged.

Your personal information

In addition to these Terms of Use, please read the  Privacy Policy and Cookies Policy carefully as it governs our collection and use of  information about you, and states that we may collect your information in the  UK and transfer it to companies within our group (including companies based  outside of the UK and Europe). By using  our Site, you consent to us obtaining, holding, processing and transferring  your data as set out in the Privacy Policy and Cookies Policy.

Interactive Services

Our liability

Maintenance of the Site

You acknowledge and agree that from time to time we  may need to suspend access to all or a part of the Site while we:

and that as  a result of which the Site may be less accessible or unavailable to you from  time to time.

Severance

If any court or competent authority finds that any  provision of the Terms (or part of any provision) is invalid, illegal or  unenforceable, that provision or part-provision shall, to the extent required,  be deemed to be deleted, and the validity and enforceability of the other  provisions of the Terms shall not be affected.

Variation

We may revise the Terms at any time by amending the  page on which the relevant Terms appear. You must check the page of the Site  where the Terms appear, from time to time to take notice of any changes we  make, as they are binding on you. Some of the provisions contained in the Terms  may also be superseded by provisions or notices published elsewhere on the Site,  including without limitation in the Terms of Sale.

Jurisdiction and applicable  law

TERMS  OF SALE

The Terms of Use  together with these Terms of Sale apply to any contract (“Contract”) between us for the sale of products (“Products”) to you via the Site. Please read the Terms carefully  before placing an order with us for any Products (“Order”). By placing an Order, you signify your agreement to be  bound by the Terms.

1.1 Our shopping pages will guide you through  the steps you need to take to place an Order with us. Our Order process allows you check and amend  any errors before submitting any Order to us.  Please take the time to read and check your Order at each page of the Order  process.
1.2 After you place an Order, you will receive an email from us confirming  acceptance of your Order. The Contract between us will only be formed when we send  you this Order confirmation.
1.3 If  we are unable to supply you with a Product, for example because that Product is  no longer available, we will inform you of this by email and we will not  process your Order. If you have already  paid for the Product, we will refund you the full amount including any delivery  costs charged as soon as possible.
1.4 You  may only purchase Products from the Site if you are at least 16 years old. If  you are over 12 years old, you may purchase the Products but only with the  involvement of a parent or guardian.
2. Payment
2.1  The prices of the  Products will be as quoted on the Site at the time you submit your Order and  are inclusive of VAT. Prices for our Products may change from time to time but  changes will not affect any Order you have already placed.
2.2  You can only pay for Products using a debit card or credit card  registered to your account and payment will be made via our third party payment  service provider subject to their terms and conditions. We accept the cards  specified on the relevant pages of the Site.

3.1  We will confirm details of delivery in the  Order confirmation. Please  note that delivery times are estimates only. They are not guaranteed delivery  times and should not be relied upon as  such.

3.2  Because you are a consumer, we are under a  legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in  relation to Products that are faulty or not as described. These legal rights are not affected by anything  in these Terms. Advice about your legal  rights is available from your local Citizens’ Advice Bureau or Trading  Standards office.
3.3  When ordering Products for delivery outside of the EU you  may be subject to import duties and taxes, which are levied once the package  reaches the specified destination. Any additional charges for customs clearance  must be borne by you. Customs policies vary widely from country to country, so  you should contact your local customs office for further information. Please  note that when ordering from us, you are considered the importer of record and  must comply with all laws and regulations of the country in which you are receiving  the Products.

This  clause 4 only applies if you are a consumer and are based in the EU.
Right to cancel
4.1  You have the right to cancel this Contract  within 14 days without giving any reason. The cancellation period will expire  after 14 days from:

4.2  To  exercise your right to cancel, you must inform us of your decision to cancel  this Contract by a clear statement (e.g. a letter sent by post, fax or e-mail) which includes details of your name, address, the  order you wish to cancel and where available your phone number and email  address. Please see clause 2 for our contact details. You may use the model cancellation form at [LINK], but it is not  obligatory. To meet the cancellation deadline, it is sufficient for you to send  your communication concerning your exercise of the right to cancel before the  cancellation period has expired.
4.3 If  you wish to exercise your right of cancellation, you are obliged to retain  possession of the Products and take reasonable care of them.
Effects  of cancellation
4.4  If  you cancel this Contract, we will reimburse to you all payments received from  you, including the costs of delivery (except for the supplementary costs  arising if you chose a type of delivery other than the least expensive type of  standard delivery offered by us). We may make a deduction from the  reimbursement for loss in value of any Products supplied, if the loss is the  result of unnecessary handling by you.
4.5 We  will make the reimbursement without undue delay, and not later than:

4.6 We  will make the reimbursement using the same method of payment as you used for  the initial transaction, unless you have expressly agreed otherwise; in any  event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have  received the Products back or you have supplied evidence of having sent back  the Products, whichever is the earliest.
4.7 If  you have already received any Product in connection with the Contract, you  shall send back the Product(s) to us without undue delay and in any event not  later than 14 days from the day on which you communicate your cancellation of  this Contract to us. The deadline is met  if you send back the Product(s) before the period of 14 days has expired. You will have to bear the direct cost of  returning the Products. You are only  liable for any diminished value of the Product(s) resulting from the handling  other than what is necessary to establish the nature, characteristics and  functioning of the goods.

5.1 We may have to cancel a Contract  before the Products are delivered, due to an event outside our control or the  unavailability of stock. If this happens:

5.2 We  may cancel the Contract for Products at any time with immediate effect by  giving you written notice if:
i. you do not  pay us when you are supposed to; or
ii. you break  the Contract in any other material way and you do not correct or fix the  situation within 30 calendar days of us asking you to in writing.

6.1  We may transfer our rights and obligations under these Terms to other  members of our group of companies but this will not affect your rights or our  obligations under these Terms.
6.2  Any Contract is between you and  us. No other person shall have any rights to enforce any of its terms.